How long does a DNA test take and how can I track the progress?

We begin organising the sample collection appointments as soon as we receive your instruction, so please ensure you provide us with the best contact information for the participants or their representatives.

From the time we receive all the case samples into the laboratory, the test will take up to 4 working days and then results are issued.

To check on the progress of a test, please call us on 0191 543 6334 or email and quote your unique case reference number e.g. DCX####, which you will be allocated on confirmation of your order (you will find this in all associated case paperwork or emails).

If enquiring by telephone, you will be asked a number of security questions for ID purposes before any information relating to the case is shared.

If the test is ordered by a legal professional, we will only provide the report to the Ordering Party unless we are instructed otherwise.

For tests ordered by the general public, the full balance must be paid before the result can be released to any party. A report will be generated for each test participant over 16 years as well as any person who signs for Parental Responsibility of a child under 16 years.